Refund policy

RETURN AND REFUND POLICY

We want you to be completely satisfied with your purchase. If you're not happy with your item, here's how returns work:

RETURN ELIGIBILITY

Items must be returned within 30 days of delivery

Item must be unused and in original packaging

All accessories and documentation must be included

HOW TO REQUEST A RETURN

Email us at boitshepolucratiam@gmail.com with your order number and reason for return

We'll send you return shipping instructions

RETURN SHIPPING

You cover return shipping costs

Once we receive and inspect the returned item, we'll process your refund

REFUNDS

Refunds are issued to your original payment method within 5-7 business days of us receiving your return

Shipping costs are non-refundable

ITEMS NOT ELIGIBLE FOR RETURN

Items that have been used or damaged by you

Custom or personalized items

Items purchased on final sale (marked at checkout)

QUESTIONS?

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